Getting Paid

Getting Paid

One of our highest priorities is paying you quickly and accurately. As long as you submit your time promptly and accurately at the end of your work week, expect your pay to be processed by Friday of the following week.

Report only the hours you worked—no more and no less. Never report time for another employee. Overtime must be approved prior to working extra hours. Also, do not record holiday or vacation hours. If you meet the qualifying criteria for statutory holiday pay, you will receive it automatically.

Kelly Services and their customers may use a variety of timekeeping systems (e.g., paper time cards, swipe card systems or web-based systems). Please follow the instructions for submitting your time outlined below. Instructions for using Kelly Web Time are in the next section.

As your employer, Kelly deducts required federal and provincial taxes, Canada/Quebec Pension Plan, Employment Insurance (EI) and other legally required deductions (e.g., garnishments and tax levies) that have been served to Kelly.

If you have additional questions regarding your pay, please contact the Payroll Support Hotline by calling 1-866-KELLY4U (1-866-535-5948) or by completing the PSH Online Form. Customer service representatives will be available to assist you Monday through Friday, 8 a.m. – 8 p.m. Eastern Time.