Getting Paid

Getting Paid

One of our highest priorities is paying you quickly and accurately. As long as you submit your time promptly and accurately at the end of your work week, expect your pay to be processed by Friday of the following week.

Usually, you will be paid an hourly rate based on the skills required for each assignment. You will be supplied with a unique reference number for each assignment and you are responsible for promptly and accurately submitting your time.

Report only the hours you worked—no more and no less. Never report time for another employee. Also, do not record holiday or vacation hours. If you meet the qualifying criteria for holiday or vacation pay, you will receive it automatically.

As your employer, Kelly deducts required federal and provincial taxes, Canada/Quebec Pension Plan, Employment Insurance (EI) and other legally required deductions (e.g., garnishments and tax levies) that have been served to Kelly.

If you have additional questions regarding your pay, please contact the Payroll Support Hotline by calling 1-866-KELLY4U (1-866-535-5948) or by completing the PSH Online Form. Customer service representatives will be available to assist you Monday through Friday, 8 a.m. – 8 p.m. Eastern Time. Phone support is provided in French by either a bilingual agent or through the use of a third party interpreter.