Frequently Asked Payroll Questions - A helpful list of FAQs relating to Payroll.
Authorization for Direct Deposit of Pay - Complete this form along with a voided cheque to have your pay electronically deposited directly into your checking or savings account. Please note this process may take two or three weeks once the completed form and your banking information has been provided to your branch. If there is no chequing service associated with your account, you can attach your bank-stamped account information. Please note: If you have not been employed by Kelly Services in the last 6 months or more, you will need to resubmit your direct deposit enrolment as the settings expire after 6 months of inactivity.
Kelly ePaystub (Electronic Paystub) - Learn how you can sign up for the Kelly ePaystub program where you can view, print and download your personal earnings statements from any computer with Internet access.
Kelly Web Time - Access details on how to use Kelly's time submittal tool.
Electronic Time Card - There may be occasions when you need extra time cards. Print this electronic version as needed.
If you have additional questions regarding your pay, please contact the Payroll Support Hotline by calling 1-866-KELLY4U (1-866-535-5948) or by completing the PSH Online Form. Customer service representatives will be available to assist you Monday through Friday, 8 a.m. – 8 p.m. Eastern Time. Phone support is provided in French by either a bilingual agent or through the use of a third party interpreter.
Additional Important Information
Vacation Pay Policy for Quebec Employees
Kelly Services follows Quebec Provincial Legislation and accrues vacation pay for Kelly Temporary Employees. Kelly will pay YTD vacation accrued upon receiving a request from you to your Kelly branch representative. Employees cannot request their vacation pay directly from the Payroll Support Hotline. The request must be submitted by your branch.
Information on Garnishments and Collect Fees
As an employer, Kelly is legally bound to administer all garnishments and collect fees on those garnishments. These fees, when applicable, will apply to new garnishments and/or changes to existing garnishments. Contact your local branch if you have any questions about garnishment fees.