Employment Tools | MyKelly Canada
Kelly hotline support for software programs
These programs include current Microsoft Office applications such as Word, Excel, and PowerPoint®. If you are working in a software program and have a question, call the Hotline IT Service Desk by calling the toll-free telephone number for help, or complete the Hotline IT Service Desk Online Form.
5:30 A.M. – 8:30 P.M. Eastern Time
Change of address
Because it is so critical that we receive your change of address information in a timely manner and enter it into the Kelly system, we ask that you contact your local Kelly branch to change your personal information with Kelly.
Electronic pay program
Direct deposit enables you to have your net payroll directly deposited into your bank account. Signing up is easy! Click here to learn more.
T4 or RL1
Kelly Services has set up the option to receive your T4 or RL1 electronically for 2020. All you need is a copy of a paper paystub to complete the enrolment process and you can register for this at any time.
For those not enrolled to receive an electronic T4 or RL1 (eT4/RL1), Kelly Services will be mailing out paper T4’s in February. To ensure you receive your T4 in a timely manner, we would like to ensure we have your correct mailing address. If you have moved in the last 12 months, please call your local Kelly office to ensure we have your correct mailing address before February 7, 2020.
If you are enrolled in eT4/eRL1 delivery, at the time of processing and would like the slip to be mailed, you can call the payroll support hotline at 1-866-535-5948 and request a reprint. Reprints will start to be generated on March 4, 2019 and will process once a week on Mondays.
If you have not received your T4 by March 9, 2020, you can contact the payroll support hotline at 1-866-535-5948, to request a reprint.
If there is a mail delay, you can access a copy of your T4 by setting up a Canada Revenue Agency electronic account. You just need to follow the directions found on the Canada Revenue Agency (CRA) website.
Request for a Replacement T4/RL1 Slip
If you need an additional copy of a T4 from a previous year, please contact the Payroll Support Hotline at 1-866-KELLY4U (1.866.535.5948).
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